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Multi-factor authentication

Saving a Contact Group in Outlook 2016

February 14, 2017 by Mike Ellis Leave a Comment

Outlook 2016
Image ©Office.com

Have you ever received an Outlook 2016 contact group from someone and weren’t sure how to handle saving it into your contacts so that you could use it?  I know that I have, and others I’ve worked with have as well.  You would think it would be as simple as opening the group (which usually arrives as an attachment in an email) and saving it.  In fact, as this screenshot shows, “Save & Close” is one of the options available to you.

Outlook 2016

But the key here is at the top, with the red arrow pointing at it.  It’s the dreaded “Read-Only” message, hiding in plain site like malware hidden in a steganography file. What that tells us is that, no matter how many times we click the “Save & Close” button — over and over and over again, we’ll never save that contact group into our contacts.

So, how do we get around this?  Well, there may be multiple ways around this, but for me, the simplest way for me is this.

  1. Open the message up in it’s own window.  So, when you do this, you’ll have one window with your main Outlook program running, and another window with the mail message that contains the contact group.
  2. In the main Outlook 2016 window, click on your contacts.
  3. Switch back to the mail message with the contact group, and click and drag the attachment to your contacts in the main Outlook window.  The contact group will be created in your contacts, and all of the names and their email addresses will be there.

So there you have it, a simple way to add a contact group from someone else into your Outlook 2016 contacts.

NOTE: Another option for doing the same thing is to drag the contact group directly to the contact icon.

Save

Filed Under: Knowledgebase, Tech Solutions Tagged With: Alert messaging, Android (operating system), Email address, Google+, IOS, IPhone, Microsoft Windows, Multi-factor authentication, Password, WhatsApp

Phishing Attempts from Friends: What to do

October 24, 2016 by Mike Ellis Leave a Comment

phishing attempts

This morning I received a phishing attempt from a person I know, albeit not very well.  Martha is a church friend, someone that I’ve met on a handful of occasions, but not one that I would expect to receive email from that wasn’t directly related to a project at church.  This morning, though, I received a phishing attempt from “her”, and I got to thinking, what should you do when you begin receiving phishing attempts from friends?

In this instance, it’s pretty clear that my email provider believes this is a phishing attempt, and I agree with them in this case.  Their banner is clear, they are warning me to be on alert, that this may be trouble if I do anything with this email.

In cases like this, as I mentioned, if it’s a phishing attempt, the initial response is to just delete the message and move on.  But when it’s someone you know, my instinct is to also notify that individual so that they can be aware of the attempt, especially if they are not aware of the activity.

There are a few scenarios that could apply in this circumstance:

  1. Your friend may actually be sending phishing attempts on purpose (not very likely)
  2. Your friend’s email account could be compromised, and someone else could be sending them without their knowing. (Maybe, but still less likely in my opinion)
  3. Someone else is sending phishing attempt emails and spoofing (forging) the email from to be someone other than the person sending the email.  This could be done automatically as the result of a virus on a computer or via a manual process. (much more likely scenario)

In this instance, what I did was to send an email to Martha, letting her know that I received the email.  Normally, my suggestion in this case would be to communicate with Martha via a different communication mechanism, for example, by phone if you received an email, or something like that, but in this instance, all I had was her email address, so I communicated that way.

When you receive a phishing attempt from someone, what do you do? Just delete the email, or attempt to notify them? Let me know your thoughts in the comments, and thanks!

Filed Under: Financial, Security, Tech Solutions Tagged With: 3-D Secure, American Express, Amy Adams, AOL, Cybercrime, Email address, IP address, Multi-factor authentication, Phishing, Social Security number

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